The heart of PANDORA is our culture. We live our values, hire the best candidates, foster a high-performing culture and empower our employees to help achieve our mission.
With over 140 concept stores throughout Australia and New Zealand, our vision is to endlessly delight our customers and create a luxury jewellery experience whilst being accessible and affordable for all.
Reporting to the Regional Sales Manager, the Store Manager is responsible for leading the Strathpine store through focused ability in coaching, motivating and team goal setting. Aligning with the Assistant Store Manager to deliver expected excellence in store performance, retail store operations and achieving our Pandora business goals.
How to Apply
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Complete your online profile through our chosen technology partner “Shortlyster”.
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Deliver an exceptional customer focused culture at all times by ensuring that the Pandora way of selling is executed by all team members during every customer interaction
Ability to resolve all customer concerns proactively, consistently and professionally
Drive Pandora Club membership and customer loyalty through outstanding customer service, amazing customer events and a welcoming atmosphere in your store
Achieve all store targets
Ability to motivate and drive your team to achieve outstanding metrics, both individually and team based
Support the Store Manager in ensuring that stock is managed effectively in order to maximise store sales
Ability to effectively roster to the needs of the business, recognising the key strengths of your team to achieve maximum productivity
Manage the day to day store inventory process by adherence to company policies and procedures
Ensure the Pandora 5 Essentials of VM is consistently adhered to within your store
Adhere to company WHS policies and procedures, by both observing and practicing safe work methods
Experience and Skills
You have a minimum of 2 years’ experience in coaching people in a retail environment
Inspirational and motivational leadership
You have experience within a KPI driven environment
Strong leadership and coaching skills demonstrated through previous role
Ability to work with POS systems, Microsoft applications and portable devices
Awareness of priority management within a store environment
You will be working within an energetic organisation that encourages your growth and development and provides the best facilities for its employees.
You will enjoy a collaborative work culture where you will be supported and empowered to contribute ideas and identify opportunities for your team, business and yourself.
PANDORA's mission is to foster a high-performing culture so that we can be the most loved brand to work for. We value and respect all of our employees and to thank them for all their hard work, dedication and passion, we offer a competitive rewards package:
Generous staff discount on Pandora products
Excellent induction program