Store Manager | Pandora - Strathpine QLD

Posted 20 September 2021
Job type Permanent
DisciplineRetail Store and Multi-site Management

Job description

The heart of PANDORA is our culture. We live our values, hire the best candidates, foster a high-performing culture and empower our employees to help achieve our mission.

With over 140 concept stores throughout Australia and New Zealand, our vision is to endlessly delight our customers and create a luxury jewellery experience whilst being accessible and affordable for all.

Reporting to the Regional Sales Manager, the Store Manager is responsible for leading the Strathpine store through focused ability in coaching, motivating and team goal setting. Aligning with the Assistant Store Manager to deliver expected excellence in store performance, retail store operations and achieving our Pandora business goals. 

How to Apply

  • Hit APPLY NOW to start the application process.  

  • Complete your online profile through our chosen technology partner “Shortlyster”.

  • Submit your application within Shortlyster.

Core Responsibilities

  • Deliver an exceptional customer focused culture at all times by ensuring that the Pandora way of selling is executed by all team members during every customer interaction 

  • Ability to resolve all customer concerns proactively, consistently and professionally 

  • Drive Pandora Club membership and customer loyalty through outstanding customer service, amazing customer events and a welcoming atmosphere in your store 

  • Achieve all store targets 

  • Ability to motivate and drive your team to achieve outstanding metrics, both individually and team based 

  • Support the Store Manager in ensuring that stock is managed effectively in order to maximise store sales 

  • Ability to effectively roster to the needs of the business, recognising the key strengths of your team to achieve maximum productivity 

  • Manage the day to day store inventory process by adherence to company policies and procedures 

  • Ensure the Pandora 5 Essentials of VM is consistently adhered to within your store 

  • Adhere to company WHS policies and procedures, by both observing and practicing safe work methods

Experience and Skills

  • You have a minimum of 2 years’ experience in coaching people in a retail environment 

  • Inspirational and motivational leadership 

  • You have experience within a KPI driven environment 

  • Strong leadership and coaching skills demonstrated through previous role 

  • Ability to work with POS systems, Microsoft applications and portable devices 

  • Awareness of priority management within a store environment


You will be working within an energetic organisation that encourages your growth and development and provides the best facilities for its employees.

You will enjoy a collaborative work culture where you will be supported and empowered to contribute ideas and identify opportunities for your team, business and yourself. 

The Reward

PANDORA's mission is to foster a high-performing culture so that we can be the most loved brand to work for.  We value and respect all of our employees and to thank them for all their hard work, dedication and passion, we offer a competitive rewards package:  

  • Generous staff discount on Pandora products 

  • Excellent induction program