Retail Sales Assistant | McCloud Shoes

Posted 22 November 2021
Job type Permanent
DisciplineRetail Store and Multi-site Management

Job description

Iconic men’s shoe retailer in the heart of Melbourne looking for a credible retail store assistant to deliver exceptional service.

About us:

The McCloud Shoe business was founded in 1945 and has been owned and operated by three generations of the Parkinson family since 1949; hence the McCloud name has become synonymous with men's high-quality footwear.  Conveniently located at 116 Queen Street Melbourne, on the corner of Little Collins St, McCloud's is central to Melbourne's Banking, Law and Stock-Broking precinct.  Professionals and businessmen have enjoyed the McCloud's traditional quality and service for decades.

McCloud Shoes offers an extensive selection from exclusive overseas manufacturers, whose brands have built a reputation for their style, comfort and quality. Complementing the imported brands, they also offer a range of casual and formal shoes manufactured in their Parigina factory located in Melbourne.

About the role:

  • Passionate about men’s footwear and fashion, you will be the face of this business.  

  • Dealing with customer queries and offering solutions  

  • Informing customers about current promotions and special offers  

  • Provide accurate information about specific products, features and services  

  • Manage merchandising and store displays  

  • Processing over the counter sale transactions

About you:

  • Experience in retail, sales and  customer service (footwear experience preferred)  

  • Articulate with a good presentation  

  • Desire to provide quality customer service  

  • Track record of working to KPI’s and achieving sales targets  

  • Ability to work with and understand men’s footwear  

  • Energetic and motivated individual looking to work as part of team  

  • Proficient with Retail POS software. 

  • Experience with Microsoft Office, especially Excel  

  • Having a second language would be a competitive advantage, but not necessary  

  • If you are looking to expand your retail career and take on extra responsibilities for the digital marketing part of this business, we would be very interested to hear from you

How to Apply:

  1. Hit APPLY NOW to start the application process.  

  2. Complete an online assessment evaluation through our chosen technology partner “Shortlyster”.

Your application will only be considered once this online process is complete. The Shortlyster technology helps us to intelligently shortlist candidates who fit our role on a technical level as well as a cultural, organisational, job and personality fit.